• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-23-2023 06:48 PM - last edited on ‎10-24-2023 08:16 AM by Retired

HP Recommended

Hello everyone I have my HP pavilion gaming 15 pc which has product number: 4az55ea#abf [Personal Information Removed]. The Wi-Fi® 802.11b/g/n/ac (2 x 2) and Bluetooth® 4.2 Combo network card has been faulty for 2 years. I would like to know the name and model that can best match my computer in order to refurbish it. Thanks in advance.

 

Category:
1 REPLY 1

‎10-23-2023 08:07 PM

HP Recommended

Hi:

 

Your notebook originally came with a Realtek RTL8822BE Wi-Fi adapter.

 

I recommend that you upgrade the card to either one of these models:

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # L35282-005.

 

Intel AX210 Wi-Fi 6E 2x2 AX + Bluetooth 5.2 M.2 2230 non-vPro   HP part # M27269-005.

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure:

 

HP Pavilion Gaming Laptop Maintenance and Service GuideIMPORTANT! This document is intended for HP a...

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.