• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 7 (64-bit)
Hp Pavilion g6-1d70us.
The battery indicator says "Plugged in, not charging" and the led by the charging port blinks switching between white and red lights.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
I eventually resolved the problem by trying an adapter with a higher wattage(120W) and all is now well. Thanks.

View solution in original post

2 REPLIES 2
HP Recommended

Usually when battery post that is not charging mean it is broken.  becuse system found it but is unable to load it.  Another posibility is that connections with battery got short .
 When possible place same model of battery when known to be good and check is it loading. When yes - battery dead. Buy a new one or new replacement battery.
 this for beggining  

I hope it helps somehow 🙂 

HP Recommended
I eventually resolved the problem by trying an adapter with a higher wattage(120W) and all is now well. Thanks.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.