• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-25-2024 02:16 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

need to upgrade my HP laptop's RAM upgrade to 16 GB.  laptop model is CND9193MQK, the present processor details is Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz. let me know the possibility, 4GB

Category:
1 REPLY 1

‎11-25-2024 05:07 AM - edited ‎11-25-2024 05:43 AM

HP Recommended

@Reyaz2024,

 

According to service manual (on page 2) for your model 15-da0352tu, your notebook supports 16 (2x8) GB DDR4-2133.

HP 15 Laptop PC Maintenance and Service Guide

 

DDR4-2400 RAMs seem to be more widely available than DDR4-2133. Crucial has 16 GB kit (2x8) DDR4-2400.

Crucial 16GB Kit (8GBx2) DDR4-2400 SODIMM | CT2K8G4SFS824A | Crucial.com

 

If you use DDR4 2400, it'll be downclocked to 2133.

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.