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1 ACCEPTED SOLUTION
Accepted Solutions
49,520
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HP Recommended
Hi,
Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
49,520
17,349
9,833
HP Recommended
Hi,
Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
Regards,
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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