• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
n7j41ea#abu
Microsoft Windows 10 (64-bit)

hp pavilion n7j41ea#abu short dst failed rk2b2f-8159rr-xd7wlk-6oqbo3

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @dazefx 

 

This make reference that your hard drive stop working RK2B2F-8159RR-XD7WLK-60QB03

 

Failure Code

303

Device

Storage

Error Message

Hard Disk 1 Quick Test Failure

 

And you need replace it, if you have less than 1 year you bought your computer, you can report it to technical support team to get a solution, hope solve your issue

 

Regards!

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions

View solution in original post

3 REPLIES 3
HP Recommended

Hi @dazefx 

 

This make reference that your hard drive stop working RK2B2F-8159RR-XD7WLK-60QB03

 

Failure Code

303

Device

Storage

Error Message

Hard Disk 1 Quick Test Failure

 

And you need replace it, if you have less than 1 year you bought your computer, you can report it to technical support team to get a solution, hope solve your issue

 

Regards!

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions

HP Recommended

with what do I replace and how

 

HP Recommended

if your computer is under warranty (less than 1 year you have it) you can try to contact technical support here you have phone number for technical support 0207 660 0596

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.