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‎11-15-2019 12:31 PM

HP Recommended
Product: n7j41ea#abu
Operating System: Microsoft Windows 10 (64-bit)

hp pavilion n7j41ea#abu short dst failed rk2b2f-8159rr-xd7wlk-6oqbo3

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2019 12:45 PM

HP Recommended

Hi @dazefx 

 

This make reference that your hard drive stop working RK2B2F-8159RR-XD7WLK-60QB03

 

Failure Code

303

Device

Storage

Error Message

Hard Disk 1 Quick Test Failure

 

And you need replace it, if you have less than 1 year you bought your computer, you can report it to technical support team to get a solution, hope solve your issue

 

Regards!

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions

View solution in original post

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3 REPLIES 3

‎11-15-2019 12:45 PM

HP Recommended

Hi @dazefx 

 

This make reference that your hard drive stop working RK2B2F-8159RR-XD7WLK-60QB03

 

Failure Code

303

Device

Storage

Error Message

Hard Disk 1 Quick Test Failure

 

And you need replace it, if you have less than 1 year you bought your computer, you can report it to technical support team to get a solution, hope solve your issue

 

Regards!

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions
Was this reply helpful? Yes No

‎11-15-2019 12:48 PM

HP Recommended

with what do I replace and how

 

Was this reply helpful? Yes No

‎11-15-2019 01:27 PM

HP Recommended

if your computer is under warranty (less than 1 year you have it) you can try to contact technical support here you have phone number for technical support 0207 660 0596

I work on behalf of HP, regards.
Click the KUDOS thumb; up on the left to say 'Thanks' Make it easier for other people to find solutions
Was this reply helpful? Yes No
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