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HP Recommended
Laptop 15-bs0xx
Microsoft Windows 10 (64-bit)

I would really appreciate it if anyone knows what kind of ram that this computer uses and what the limits of the ram

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It depends on what processor your notebook has.

 

If it has a Pentium or Celeron processor, it only has one memory slot and the max the slot can take is 1 x 8 GB.

 

If it has an Intel core processor, it has two memory slots and the max the slot can take is 2 x 8 GB of memory.

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3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

The memory upgrade info can be found in chapter 1.

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

HP Recommended

Then, the maximum RAM i can add in is either 2x 4-GB ram or 1x 8-GB ram, correct?

HP Recommended

It depends on what processor your notebook has.

 

If it has a Pentium or Celeron processor, it only has one memory slot and the max the slot can take is 1 x 8 GB.

 

If it has an Intel core processor, it has two memory slots and the max the slot can take is 2 x 8 GB of memory.

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