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- why my HP 14-CE3600/i3-1005G1/8GB RAM/256GB SSD/14" battery ...
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02-12-2023 07:04 AM
Please I need help with reason why my HP 14-CE3600/i3-1005G1/8GB RAM/256GB SSD/14" battery drain so fast. Even when usage is not massive. The battery also drain faster when the laptop is hibernated or in sleep mode.
Please candid advice to help.
I ran the battery report and the report HP support assistant all shows battery is healthy.
Solved! Go to Solution.
Accepted Solutions
02-16-2023 06:08 AM
Thank you so much for the assistant. I will follow through and monitor the change and notify you.
02-15-2023 12:39 PM
Hi @Laryshuan,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing battery issues with your HP Pavilion - 14-Ce3600sa Notebook.
Please follow the steps listed below to update the drivers from device manager:
1) In the Windows search box on the desktop, type “Device Manager” and then click on it.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Restart the computer.
7) When the computer comes back up it should automatically find the driver.
😎 Go to Device Manager.
9) Expand Batteries.
10) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there and click on update drivers.
11) Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
You may also check this document for Testing and Calibrating the Battery (Windows).
Let me know if this helps and have a nice day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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