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- Notebook Operating System and Recovery
- Boot device not found
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02-29-2024 08:55 AM
Woke up this morning to this message. I tried troubleshooting with articles on the HP site but nothing has worked (https://support.hp.com/us-en/document/ish_3053911-2842957-16). In step 4, f11 just takes me back to the same blue error screen, not to Windows Recovery Environment and I can't get into the computer to download the HP Cloud Recovery Tool. I am unsure if I have Windows 10 or 11.
02-29-2024 09:30 AM
This error code nearly always means the primary drive has failed, will need to be replaced, and Windows reinstalled on the PC.
See the following HP Guide for more information:
https://support.hp.com/au-en/document/ish_3053911-2842957-16
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