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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Woke up this morning to this message. I tried troubleshooting with articles on the HP site but nothing has worked (https://support.hp.com/us-en/document/ish_3053911-2842957-16). In step 4, f11 just takes me back to the same blue error screen, not to Windows Recovery Environment and I can't get into the computer to download the HP Cloud Recovery Tool. I am unsure if I have Windows 10 or 11.
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This error code nearly always means the primary drive has failed, will need to be replaced, and Windows reinstalled on the PC.
See the following HP Guide for more information:
https://support.hp.com/au-en/document/ish_3053911-2842957-16
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my testing