HP Laptop 15S-FQ2010NP - No Drivers

[paucar]

Hi Team,

i have a HP Laptop 15S-FQ2010NP it cames with freedos but i'm trying to install Win10. The problem is i can't find drivers and the disk is not detected 512 GB SSD PCIe® NVMe™ M.2

What can i do if HP does not have drivers for this model?
HP Laptop 15s-fq2010np | HP® Portugal

Regards

[Paul_Tikkanen]

Since it has an Intel 11th gen core processor you have to do an extra step to install W10.

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

The link they direct you to the HP support site doesn't work.

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

18.0.1.1138

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

The 2nd file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.

[paucar]

Hi,

Thanks for your help

but still saying that no device drivers found. can be a different driver?

Thanks

[Paul_Tikkanen · Accepted solution]

You're very welcome.

See if this version of the IRST storage driver works that I have zipped up and attached below.

This has no F6 folder.

The drivers are visible after you unzip the file and open the folder.

If that doesn't work either, unfortunately I don't have any other suggestions for you to try.

The first driver I posted with the instructions worked for all of these forum members that have notebooks with the 11th gen processors and either 2.5" SATA hard drives or NVMe M.2 SSD's.

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[paucar]

Thanks again, it solved my issue.

[Paul_Tikkanen]

You're very welcome.