-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: HP Spectre 15-ch055na won’t upgrade to 1809

Create an account on the HP Community to personalize your profile and ask a question
10-06-2018 09:19 PM - edited 10-06-2018 09:23 PM
Microsoft has indeed pulled the Update for now and advises anyone who used Media Creation Tool to make an installer NOT to use it. Wait for the next release.
An FYI- anyone who didn't get it is lucky. I upgraded my loaner Spectre X360 15 BL1xx and all of my files in User folder were deleted. Fortunately, I use Onedrive to back evrything up.
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
10-08-2018 08:22 AM
Updated my INTEL NUC with the Media Creation Tool and had no trouble at all. I‘m stuck with the Spectre X360.
Since Microsoft stopped the update and HP has not yet adopted the new INTEL graphics/audio driver yet I don‘t see any chance right now.
Some people refer to the (generic) Intel Driver - see https://downloadcenter.intel.com/download/28180/Intel-Graphics-Driver-for-Windows-10?product=96551
But I have no idea if that works or creates other issues.
So hopefully HP (and INTEL and Microsoft) find fixes to the unsolved issues (data loss) and resume the official update process soon.
10-11-2018 07:20 PM
Microsoft says the issues are fixed and has started rolling it out to insiders.
Microsoft cautiously restarts Windows 10 1809
I think I am going to give it a while, just in case.
10-12-2018 03:07 AM
@FreddyPle wrote:Updated my INTEL NUC with the Media Creation Tool and had no trouble at all. I‘m stuck with the Spectre X360.
Since Microsoft stopped the update and HP has not yet adopted the new INTEL graphics/audio driver yet I don‘t see any chance right now.
Some people refer to the (generic) Intel Driver - see https://downloadcenter.intel.com/download/28180/Intel-Graphics-Driver-for-Windows-10?product=96551
But I have no idea if that works or creates other issues.
So hopefully HP (and INTEL and Microsoft) find fixes to the unsolved issues (data loss) and resume the official update process soon.
This forum is for HP products.
I can't quitre get how you would think that posting about an Intel NUC could be relevant for the WIndows 10 version update issue.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
10-12-2018 01:07 PM
@CherylG wrote:... An FYI- anyone who didn't get it is lucky. I upgraded my loaner Spectre X360 15 BL1xx and all of my files in User folder were deleted. Fortunately, I use Onedrive to back evrything up.
As mentioned in the IC forum, my first two upgrades were 2 HP machines, a loaner bl1xx and a newer Omen 15. After that, I upgraded all my other laptops. None of them took more than 90 mins. I don't store my files on machines, they are on SD, microSD cards or on my local NAS.
I will upgrade for my children machines next weekend when they come down to see me. Hope my grand kids give me time to work for their parents.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-12-2018 09:05 PM
Looks like more bad news for HP users. According to this article some of the people that were able to update HP machines are now getting bluescreens after the Patch Tuesday 'so called' fixes.
More Windows 10 October update woes? HP users report BSOD after Tuesday patch.
Users in the feedback hub are pointing to KB4464330 for Windows 10 version 1809 which the article mentions as well. So, if you do get the update to 1809 to install correctly, you will then get the patches for 1809 and those can cause an HP product to start having BSOD issues.
I'm starting to think that 1803 is a very pretty number.
10-16-2018 06:12 AM
This is also a support forum (and my concern is about upgrading spectre x360 the same way as the NUC and Surface)
Anyhow - what‘s the difference between you mentioning other brands and me mentioning Intel, Microsoft, Dell, . . .
Differenct PC makers are either able to modify existing device drivers in time for the new windows release or they are not - which is frustrating when looking at the price tag of the Spectre X360
10-16-2018 07:22 AM - edited 10-16-2018 09:07 AM
@FreddyPle
Differenct PC makers are either able to modify existing device drivers in time for the new windows release or they are not - which is frustrating when looking at the price tag of the Spectre X360
That's what I'm thinking, too. The problems are known a long time before the official release. Dell has updated drivers (as example for the 1TB SSD Toshiba drive I have in my Spectre x360).
10-16-2018 08:21 AM
@FreddyPle wrote:This is also a support forum (and my concern is about upgrading spectre x360 the same way as the NUC and Surface)
Anyhow - what‘s the difference between you mentioning other brands and me mentioning Intel, Microsoft, Dell, . . .
Differenct PC makers are either able to modify existing device drivers in time for the new windows release or they are not - which is frustrating when looking at the price tag of the Spectre X360
This is a support forum for HP products.
That is what the difference is and it is the intended scope of this HP Global support forum.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"