Stuck on Restoration Incomplete

[jamiedix0n]

Hello
My laptop suddenly one day went to the "Preparing to configure windows screen" and got stuck there. I opened the recovery manager and tried to restore the computer to ita original settings. However I get the following message now whenever I try to boot up the laptop:

"Restoration Incomplete
The restoration did not complete.
Please select one of the following options:
Save log
Details
Retry"

Under details it says:

"P2PP Burnboot Check Failed
Possible causes:
1. Yellow-bang occured at device manager
2. Some silent-install failure of applications
3. Found failed at PININST_BBV
4. Found failed at PININST_BBV2
5. Found Memory Dump file

Suggestion:
1. Checking REGDEV_BB.LOG for drivers
2. Checking BBApps.log for applications
3. Checking MEMDUMP_BBV.log for memory dump file"

I tried resetting defaults in the F10 bios menu but didnt make a difference.

Please help I need to fix this to do my uni work. If anymore information is needed please ask and I'll try my best to provide.

[CherylG]

Are you trying to restore Windows 8 or Windows 10?

Immediately after powering on start tapping the Esc key. This will open a menu where F2 System Diagnostics is an option. Tap F2 key and run the tests.

[jamiedix0n]

Im on windows 10. I ran quick tests for everything and it passed everything fine. Im starting the extensive test now though its going to take a few hours to complete.

[jamiedix0n]

I did the extensive check on everything and it all came up as fine.

[jamiedix0n]

Please help anyone?

[CherylG · Accepted solution]

Make an installation usb using the free Media Creation Tool from Microsoft. At least an 8gb flash drive required. Click "Download tool now"- and Run it. Select Create installation media for another PC.

https://www.microsoft.com/en-gb/software-download/windows10

Boot with it to install Windows 10. Immediately after power on start tapping the Esc key. From the menu tap F9 Boot options to select the usb. When/if asked for a key select Skip or I don't have one- whatever option to get past it and move on with installation. It will activate later when you are connected to internet.

[jamiedix0n]

Thankyou for the reply that worked great! Though I didn't have the option to boot from USB after pressing esc and F9 when turning on the computer, so instead I changed the Bios boot order to start with USB and then after WIndows 10 had installed I changed it back to default so it didn't loop.

[JaykeStFarm]

I'm having the same problem, however I need it for windows 8.1 and I got the laptop so long ago I dont have the originally disc for it, is there anyway to get windows 8.1 to set up on a USB boot?

[Chris_Perez]

Hi so my laptop still has the same error on it please help thank you

[BDJ123]

Worked like a charm!!!   Thanks a bunch!!!