black screen

[CraigSS]

After adding an epson printer, a windows update followed and booted up with black screen. I restored to earlier operating date and booted up no problem. However M/S still wants to update and black screen re-occurs. So I wait 10 - 15 minutes and black screen go's away. I removed the epson printer from the but the start up is still plaqued by black screen at start-up. 

Ideas to correct?

[RichAnt]

Well, I'm not any expert, but here's some googling that offers little hope for the goll-dang Windows 10's FORCED updates.  I also have experienced that, the last update I went back to the earlier restore that the Win update created.  Probably should make a restore point every few days.  I hope your experience isn't upcoming for all.  I don't see much hope in the following.   Look at all these before doing anything.

This one sounds like your problem: 

https://fossbytes.com/windows-10-black-screen-after-login-fix/

This is the most recent (08-08-17)

https://www.tenforums.com/general-support/90865-black-screen-no-cursor-after-updating-windows-10-a.h...

https://www.windowscentral.com/how-fix-black-screen-problems-windows-10

http://www.drivethelife.com/windows-10/windows-10-black-screen-after-creators-update.html

http://www.drivethelife.com/windows-10/black-screen-on-windows-10-issue-how-to-fix.html

Many talk about if it is Black Screen with Cursor  This one discusses that and has lots of comments:

https://www.drivereasy.com/knowledge/fix-windows-10-black-screen-with-cursor-error/ 

Here are some YouTubes:

https://www.youtube.com/watch?v=UEgQxkQyJRQ

Please reply if you solve anything.  I am not an HP employee.

[RichAnt]

The most recent one on 08-08-17 didn't fully copy:  

https://www.tenforums.com/general-support/90865-black-screen-no-cursor-after-updating-windows-10-a.h...

[andyschlei · Accepted solution]

The latest Window Update created an issue with HP machines.  You should read this thread and perhaps disable the App Readiness service

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen...

[RichAnt]

Thank you and kudos to AndySchlie for his link above; plus within that link, to Qx3 for this link.  Kudus!

https://mspoweruser.com/turn-off-windows-update-windows-10/

[andyschlei]

 I would never, ever turn off updates.  You will be a victim of a known flaw that you have failed to patch.

[Paul_Tikkanen]

Hi, @CraigSS

Hi:

HP has just released this fix which should work on most of the new HP PC's...

TITLE: HP Image Enhancement for System Logon

VERSION: 1.00 REV: A PASS: 1
DESCRIPTION:
This package provides an update to HP image prevents/fix long system logon
process.

PURPOSE: Critical
SOFTPAQ FILE NAME: SP81965.exe
SOFTPAQ MD5: 6c95f0e2e0779fa4f23039ac59cdd114
SUPERSEDES: None
EFFECTIVE DATE: September 16, 2017
CATEGORY: Software-Solutions
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Workstations;Consumer Desktops;Notebooks

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe

[CraigSS]

Thank you will try the fix tonight.

[Paul_Tikkanen]

You're very welcome.

[FunctionONE]

To resolve the black screen issue

1. Boot the PC
2. Wait 15-20 minutes for the boot process to complete and desktop to load
3. Once on desktop, Download and install HP Image Enhancement for System Logon - http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe
4. Reboot PC