hp control zone trackpad incredibly glitchy

[mikey32230]

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@Carlosj_2009 wrote:
Well i dont know why but the computer is showing signs of problem again mainly when scrolling 😞
Its still better than before and still usable but im starting to wonder if this is only a temporary solution 😞

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Are you trying other drivers? If the driver you are currently using has issues with scrolling, it will always have issues with scrolling etc.

The trick here is to find a driver that minimizes all these issues the best.

[Carlosj_2009]

No, i am not. I installed the drivers found by countchocula that even though they are not for the m6-n012dx were woking 99% fine for thr first day (the best experience ive had with this laptop since i got it). They are still working, buy im noticing more clitches. Before there were very minimal problems when scrolling now the problems occur more often. If this is going to get worse as time passes then we're back to square one...

[itsnikhil]

current driver version is 18.1.7.8,

tried 18.1.7.9, things were fine forsometime but then again i was facing same erratic behaviour with the control zone as rest of the people in this thread so i tried to use sp65951 as mentioned, i had no idea that this will REFLASH THE FIRMWARE. and now i am stuck with the dead touchpad.tried all the methods of unistalling/re-installing drivers. i think i need to reflash the system with compatible firmware. if you guys have any idea it wud b a gr8 help. trackpad number says TM2960.

Thanx 

[JustBoughtAnHP]

So has there been a solution discovered, or a recall perhaps? I just bought this Envy a couple weeks ago now and at first I just thought I was using it wrong. Now i realize the control zone is just complete garbadge. Has anything worked long term for anyone yet?

[mikey32230]

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@JustBoughtAnHP wrote:

So has there been a solution discovered, or a recall perhaps? I just bought this Envy a couple weeks ago now and at first I just thought I was using it wrong. Now i realize the control zone is just complete garbadge. Has anything worked long term for anyone yet?

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There is no solution yet. 

This is what i suggested a few pages back:

The most current "stock" version that comes with this laptop is version is: sp65488

Perhaps if you have free time you could go through and test and try different versions of these drivers. Maybe experimenting with driver versions similar to the stock version vs ones that are quite different. Since there are literaly hundreds of these drivers to try so for now its kind of a guess and check.

Note: Each folder contains a range of driver versions.. so yes, there are A LOT to try.

Here is the index: ftp://ftp.hp.com/pub/softpaq/

If you do end up trying them, please report back if you find one that appear stable.

[Mastershake7979]

UPDATE -

 I have just recived my computer back from repair and have been useing it for a few hours and it is working great!  The repair slip said that they were able to duplicate the problem and replaced the touchpad.  This just further convinces me that this is a hardware problem not a software problem.

[Ikenna1]

I had my trackpad replaced
Just wait

[mikey32230]

Who did u go through for repair? And what driver version is your laptop running?

Keep us informed, it is usually after a few days to a week of use that it tends to go bad again.

Thank you

[Mastershake7979]

I used HP warenty repair. Driver is 18.1.7.8, and it's still working great.

[Carlosj_2009]

ok please post back in a couple of days because i was using the drivers found by one of the users here and it was working veru well for the first day but unfortunatelly today is back to being bad 😞

does everything works well ?? try dragging an icon by clicking the button with your left hand and moving it with your right..does everything works good??

please let us know!