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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- recovery partition missing

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09-11-2017 03:53 AM
hello
my recovery partition is missing and i can't reset my windows from hp recovery tool (program) i did a factory reset once with microsoft method but it didn't work still have problems
i want to reset with hp partition
thank you
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Accepted Solutions
09-11-2017 08:31 PM
here is a last try otherwise go with Windows Installation media
Open command prompt as administrator
Type following commands one by one
diskpart
List volume
Select volume X (replace X with drive number)
Assign letter = R
Now check if recovery partition is available.
09-11-2017 04:25 AM
https://support.hp.com/in-en/document/bph07143
(Only for us and Canada) charges may apply.
If you don't live in us or Canada I prefer to use windows installation media for clean install
http://techsimplifier.blogspot.com/2017/08/how-to-install-windows-what-is-clean.html
I hope it will will work for you !
09-11-2017 06:04 PM - edited 09-11-2017 06:15 PM
i don't live in US or canada
if i creat a recovery media the winsows will be the same one in the recovery patition because that is my problem i need to reset my windows with hp recovery media not any thing else
thank you for your help
i couldn't creat a recovery media or run windows recovery enviroment it says the recovery partiosion is missing
but in disk management it's still there so this is the problem
09-11-2017 07:10 PM
Your drive is missing because recovery partition doesn't have any drive letter this is not a big issue just follow these steps to get your recovery drive back.
Press windows button+X
Select disk management
Right click on recovery drive and select change or assign drive letter.
Now select add button and choose any letter available in the list.
Now finish the setup and check if the recovery derive is present or not.
I hope this helped you.
09-11-2017 08:31 PM
here is a last try otherwise go with Windows Installation media
Open command prompt as administrator
Type following commands one by one
diskpart
List volume
Select volume X (replace X with drive number)
Assign letter = R
Now check if recovery partition is available.