Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Battery leaking

HP Recommended
HP Pavilion TouchSmart 14-b145tx Sleekbook

Initially I have thought that it was the plastic case on laptop that has has been melting. 

There are some sticky liquid on the laptop behind and on the table as well.

As a result the plastic around the hinges of the monitor have also given way.

However I now realised it is because of the battery leaking. 
This is a safety issue manufacturing defect as the laptop is working but the battery is leaking.
Posting this because I find that it is dangerous and not responsible to do that. 

This can lead to health issue. 

HP Support Agent
HP Support Agent
31,166 31,117 2,619 4,010
Message 2 of 2
Flag Post
HP Recommended

@Xoxo1927 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.


Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community. 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation