Warranty extension and getting ignored from support

[praveen196]

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[oh-da]

Hello @Praveen196

i got an email saying the warranty is from may/2019 to may/2020

but i purchased the warranty extension on may/2020! so it's ridiculous to tell me that the warranty is on the time

the computer had factory warranty, as the computer was purchased on 2018 and had 2 year warranty.

the factory warranty expired on may 2020, this is why i purchased a warranty extension on may 2020,

and i have the receipt for this!

so something is really off with this company.