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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Software and How To Questions
- broken / cracked case around hinge
Create an account on the HP Community to personalize your profile and ask a question
12-03-2021 02:06 PM
Due to case cracking around the hinge, brought from Curry's, i went back to curry's given a phone number for repair after 20 minutes to be told it is not on their system so need to contact HP direct my care package runs out on 03/01/2022 after over a hour keep going from page to page trying to find a contact number or email address kept being direct to HP repair centre for printers finally get through to chat press UK waited and started to chat15- 20 minutes to be told your in the UK we are in USA no problem they gave me a HP service centre phone number, but it is a unattainable number back again to HP support managed to fill in a case report have a non reply email saying contact your usual support center, or visit https://support.hp.com.great where is the local support centre and back with support HP where I started
All I want to know is how or who to contact for a HP laptop hinge repair before my warrantee runs out 03/01/2022 I am not computer savvy but I manage, but I cannot find away through the maze HP has created HELP
Solved! Go to Solution.
Accepted Solutions
12-04-2021 10:56 AM
@Aquarist, Welcome to the HP Support Community! I’m here to help.
I understand your concern. Let me escalate this issue to the concerned team.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee
12-04-2021 10:56 AM
@Aquarist, Welcome to the HP Support Community! I’m here to help.
I understand your concern. Let me escalate this issue to the concerned team.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee
01-28-2022 05:15 PM
I'm having the same issue. My laptop is stationery so there's no rough handling of it. However, the base is cracking and thus I have to be very careful how far I open the screen. I believe this is a manufacturer's issue that needs to be rectified.
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