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‎07-12-2024 12:44 PM

HP Recommended
Product: HP Pavilion - 15-cw1027la
Operating System: Microsoft Windows 11

I get a Blue Screen and it restarts when doing the HP diagnostics for Video it says Controlers missing operation to reinstall and it cancels. Thanks for any help ITs Ryzen 7 - Radeon Graohics for AMD 

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1 REPLY 1

‎07-13-2024 02:58 AM - edited ‎07-13-2024 02:59 AM

HP Recommended

Good morning EduardoKesting, I leave you the AMD driver for your laptop, if you have the graphics driver installed, uninstall the driver and restart the laptop. Then install this driver.

Greetings.

https://drivers.amd.com/drivers/amd-software-adrenalin-edition-hp-dragonfly-pro-apr-2023.exe

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