IPalette Top Student
Top Student
4 0 1
Message 1 of 9
Flag Post

Black characters and blacked out text when typing

Spectra 360 4k
Microsoft Windows 10 (64-bit)

When I am typing I have text characters turn black or whole lines of text turn black. This happens on all sorts of websites and occasionally within programs themselves. I also have issues where text disappears in Browser tabs. 

 

I have been trying to figure exactly the cause of this, but I am not having any luck. I notice this with both Firefox and Chrome.

 

I am attaching a screen grab for reference and any system update have been completed.

 

 

screen problem.PNG

 

system.PNG

Thank you

Kevin

8 REPLIES
JankP Honor Student
Honor Student
4 0 0
Message 2 of 9
Flag Post

Black characters and blacked out text when typing

I'm having same problem, but its not just internet, its also time, battery percentage, Wifi network names, volume, etc. 

I have not found any solution to this problem either, I have HP pavilion and its only about a month old

Reply
0 Kudos
IPalette Top Student
Top Student
4 0 1
Message 3 of 9
Flag Post

Black characters and blacked out text when typing

I can also confirm this is happening in other programs as well, for example Outlook 2016.

Reply
0 Kudos
IPalette Top Student
Top Student
4 0 1
Message 4 of 9
Flag Post

Black characters and blacked out text when typing

Here are 2 more examples, one is of the Google Home Page and the other is of this HP support page.Capture.PNG

Capture2.PNG

Elizabeth-T Honor Student
Honor Student
2 0 0
Message 5 of 9
Flag Post

Black characters and blacked out text when typing

Hello!

 

I just purchased an HP x360 Spectre last night and am experiencing the same problems... Have you been able to fix it? Did you exchange or return your laptop for a different one?

 

Thanks,

Elizabeth

Reply
0 Kudos
JankP Honor Student
Honor Student
4 0 0
Message 6 of 9
Flag Post

Black characters and blacked out text when typing

I found that restarting my laptop will fix it for couple of days, but it's quite too late for me to replace or exchange my laptop because i bought it about 2months ago
Reply
0 Kudos
IPalette Top Student
Top Student
4 0 1
Message 7 of 9
Flag Post

Black characters and blacked out text when typing

HP Support did a remote session with me. It seemed fixed at first, but now it is happening again.

 

I have owned it for a couple months and I am not sure if I can return.

 

I am going to try support again.

 

 

Reply
0 Kudos
dhirsch231 Honor Student
Honor Student
3 0 0
Message 8 of 9
Flag Post

Black characters and blacked out text when typing

I have been having the same problem since last month. It started happening after a Windows 10 update, and unfortunately it didn't create a restore point even though it was a WINDOWS update (go figure). According to MS, the fix is to do a clean boot, but that is only  temporary fix if it works at all. Here is  link to the conversation on the MS forum:

 

http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/blacked-out-text/0dfa8056...

 

I found this issue posted on some other forums, but it appears to be a growing problem and nobody has any fix. 

 

Reply
0 Kudos
dhirsch231 Honor Student
Honor Student
3 0 0
Message 9 of 9
Flag Post

Black characters and blacked out text when typing

Still a problem and getting worse. Anybody seen any fixes for this??????

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation