Camera not found with error code - 0xA00F4244<NoCamerasAreAttached

[Arnold1206]

I just purchased this laptop 2 weeks ago and the webcam worked fine.   Now when I try to open the windows app I am getting an error message stating "Camera not found with error code - 0xA00F4244<NoCamerasAreAttached".  HELP..

[Echo_Lake]

@Arnold1206

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

1. Look for the Kill Switch

Newer HP laptops have a Kill Switch feature designed to physically disconnect your webcam.  This is helpful for preventing bad people from activating your webcam remotely but can be overlooked when trying to use the webcam for video conferencing.  If your model has a kill switch, make sure it’s switched on.

3. Try a hard reset

When Windows doesn’t see devices like cameras, sometimes it just needs to be forced to look again.  Try a power reset. 

Once detected, you should see the camera in the Device Manager.  Right-click the Start button and select Device Manager.  Expand the Cameras section to see your camera. 

TIP:  You can disable the webcam here in the Device Manager by right-clicking on the camera and select Disable Device.  Don’t forget to enable it later if needed.

4.Install the driver

Sometimes Windows needs the latest camera driver for the camera to function well.  While in the Device Manager, right-click on your camera and select Update Driver.  Then click Search Automatically for updated driver software.  The latest driver is always available via Windows Update.

5. More webcam resources

You can find more webcam troubleshooting support here: https://support.hp.com/us-en/document/c03430151.  Or look through some of our community answers:

• Solved: Laptop can't find camera nor does it show in device manager error message 0xA00F4244 answered by Expert “EddyK”
• HP ENVY Camera not attached answered by Expert “EddyK”
• HP Webcam (Code 45) answered by Support Agent “Praveen196”
• Camera not working answered by Support Agent “Asmita6658”
• Camera answered by Support Agent “Echo_Lake”
• camera not working answered by Support Agent “Betty0610”

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Gary-Arc]

I'm surprised there isn't more info on this???

I have a home HP laptop and i'm a computer engineer.

My home laptop I have done EVERYTHING with and as a computer engineer there have been at least 30 other laptops that are all HP's with this same very problem within the last fortnight. Actually it was 31 but the extra one was a custom built laptop that I did myself (Clevo shell) and that I tried to fix and because of the 30 other HP's I made the problem harder than it was. Fixed that one just by pressing FN+F6 (looking at my own more updated Clevo shell it is FN+F10 on this one).

On my home HP and the other 30+ that I am dealing with and attempting to repair but thought I would fix my daughters one first. There isn't a kill switch - nothing on the side and no FN key that controls the webcam as I have interrogated them very carefully.

The original fault is (after much diagnostics) that the webcam sits in device as a hidden device. Uninstalled the device and rebooted and it worked for 3seconds and then went back to square one the second I got internet access. Repeated multiple times and eventually the camera just fails to show at all in device manager.

When I say I have done everything I really do mean it. Bios update - done. Chipset update - done. EVERY driver that is available for my model HP re-installed of the HP site - DONE.

There is a MAJOR fault with HP's and I suspect a recent update otherwise why did these 30+ HP's suddenly all go wrong at once???

Admittedly I haven't found the webcam and/or software as a separate download for my model so have assumed it is included in the Chipset or USB drivers but maybe it is out there somewhere and there might be a fix.

Being fairly certain that the only thing that can affect 30+ HP's (all different models) at the same time is a windows update and having tried to uninstall updates one by one without any success I am praying the fix might be within the May 2020 Feature update because I can't find any other fix???  

[Gary-Arc]

NONE of your fixes helped i'm afraid and this is a major HP problem as I am aware of at least 30+ HP laptops with this exact problem.

Probably been made more apparent at the moment as everyone is having Zoom, Skype meetings.

But that is just 30+ that I am aware of so god knows how many HP's this actually has affected???

I have posted on this thread with everything I have done

[Arnold1206]

I wish I could say youR suggestion worked, but it didn’t.  I did just about every troubleshoot and update available. I’ve spent close to 2 1/2 hours communicating with HP and still nothing.  What’s worse is my son is a senior in high school and he has exams next week.   Did I fail to mention I purchased this laptop brand new last month. Received on April 8,  problem began April 22.  Very bad timing!!!  

[Gary-Arc]

Was that to me or the original post?

Cause i'm facing the same issues with nothing helping

even worse for you that it is almost new laptop though

[Arnold1206]

No I’m sorry, I was commenting on suggestion offered by the HP rep...  My guess is I’m SOL.

[Arnold1206]

I wish I could say your suggestion worked, but it didn’t.  I did just about every troubleshoot and update available. I’ve spent close to 2 1/2 hours communicating with HP and still nothing.  What’s worse is my son is a senior in high school and he has exams next week.   Did I fail to mention I purchased this laptop brand new last month. Received on April 8,  problem began April 22.  Very bad timing!!!  

[Echo_Lake]

@Arnold1206

Thank you for posting back.

I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. 

While doing the recovery there is an option to backup your personal files. If you have not previously done one now is a good time. 

Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

• Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10) 
• Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.