03-22-2020 03:23 PM
For now, please check the document here to see if the solution applies to your laptop or not.
Furthermore, a specific model name or product number would be appreciated. E.g. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL
Information on how to find a laptop's model name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)
I am currently taking intermittent breaks and therefore I may not be able to quickly reply back to any follow-up questions.
04-21-2020 08:30 AM
MY LAPTOP IS HP ELITEBOOK 840 G1,
When i first open windows camera app on Saturday i got message (0xA00F4244<NoCamerasAreAttached>)
Since then i have done these steps:-
1. No option in Device Manager but tried by going to View show hidden devices there it shows no device attached
2. ROLL BACK to Old WINDOWS VERSION through system restore
3. RESET MY PC
Anything from my side that i can do to make it working Since i had a Important Interview
I Last used my Camera on 24/01/2020 and clicked few photos
since then i tried camera on Saturday
i dont what happen to it in this duration
04-23-2020 03:22 PM
HP Envy x360 15-bq276nr
Only printers in the device manager Imaging devices.
I had configured to login with Hello, but Hello cannot find a camera now.
Currently out of warranty, but probably stopped working while it still was under warranty (last November)
No camera kill switch on the case.
Need to get working so I can use Zoom for work.
04-23-2020 04:10 PM
At one time, I used the Windows Hello Face sign-in option. It worked for a while. Suddenly it stopped working. Upon startup I receive the message that a compatible camera cannot be found, something happened, use your pin number to login. I am running Windows 10 on my HP Envy m7 Notebook. Could this be an HP problem or is it a Windows problem? I need some help. Microsoft has not been able to fix the problem.