I bought a new laptop yesterday and after installing updates the clickpad appears "stuck" down,this is a software issue as I have done a component test, I have tried using another users account on windows to no avail. Not impressed considering its a day old.
I have resolved the issue, HP and Synaptics dont make it clear the driver actually required is now on the Windows Store not the one available on the HP nor Synaptics website. It appears identical in terms of names and driver codes but is the difference between a working and non-working trackpad, it would be helpful if this was clearer on the HP website or even the HP support program 🙂
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