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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Notebook Video, Display and Touch
- Laptop screen is dead but image displays on external screen
Create an account on the HP Community to personalize your profile and ask a question
12-15-2016 05:19 AM
Solved! Go to Solution.
Accepted Solutions
12-16-2016 02:20 AM
Service manual:
Your screen:
15.6-in, HD, LED, BrightView display panel 665334-001
$45.49 for the screen:
And this is how you do it:
https://www.youtube.com/watch?v=5FDyI-CL7eA
If this is "the Answer" please click "Accept as Solution" to help others find it.
12-15-2016 09:43 AM
Why is elusive with electronics....the point is the screen is dead. You have ruled out a motherboard/video card issue by showing that it displays to an external monitor. You need to replace the screen. It is not as hard or expensive as people fear, but to help we need the model number. Lots of dv6s out there made in the last 10+ years.
12-16-2016 02:20 AM
Service manual:
Your screen:
15.6-in, HD, LED, BrightView display panel 665334-001
$45.49 for the screen:
And this is how you do it:
https://www.youtube.com/watch?v=5FDyI-CL7eA
If this is "the Answer" please click "Accept as Solution" to help others find it.
12-17-2016 08:53 AM
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