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- Please let me know abount Intel HD on Omen Laptop

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04-17-2019 01:51 AM - edited 04-17-2019 01:53 AM
Hi there I use Omen Laptop for 1 month ago. I see driver at device manager is not Intel HD Graphics but only show Nvidia RTX2070. Please let me know that my Omen laptop is no Intel HD or It's have Nvidia only.
Thanks so much
Teerapat W.
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04-18-2019 04:17 AM - edited 04-19-2019 09:58 AM
Hey there! @RedRx,
I have checked the specifications of the PC and the PC does have not any integrated graphics, It only uses discrete graphics.
The laptop is shipped with NVIDIA GeForce RTX 2070 graphics card. However, the laptops shipped with Discrete NVIDIA N17P-G1(GeForce GTX 1050 Ti) has an internal graphics of Intel UHD Graphics 630.
So you don't see intel graphics listed in the device manager.
Refer the laptop user guide to know more information. Click Here
Note: Refer to page 7 for more information.
Hope this answers your query!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
04-18-2019 04:17 AM - edited 04-19-2019 09:58 AM
Hey there! @RedRx,
I have checked the specifications of the PC and the PC does have not any integrated graphics, It only uses discrete graphics.
The laptop is shipped with NVIDIA GeForce RTX 2070 graphics card. However, the laptops shipped with Discrete NVIDIA N17P-G1(GeForce GTX 1050 Ti) has an internal graphics of Intel UHD Graphics 630.
So you don't see intel graphics listed in the device manager.
Refer the laptop user guide to know more information. Click Here
Note: Refer to page 7 for more information.
Hope this answers your query!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
04-19-2019 10:03 AM
No, you cannot use g sync with the graphics card installed on the PC.
To use G-sync, you need an expensive G-Sync monitor and an Nvidia graphics card at least Maxwell (i.e. the GTX 960) or newer.
Refer this article from NVIDIA to know more information about how g sync works. Click Here
Hope this answers your query!
A4Apollo
I am an HP Employee
04-19-2019 12:04 PM - edited 04-19-2019 03:16 PM
hi, i have 15 rtx 2060 6EZ60EA#AB9 (256gb 16gbram) it has144hz display ( i can see as weel the stiker on the display and also on the settings ) advertising with g - sync
model 15 dc-1010np
battery draining rapadly doing word stuf and web, this new version has updated fans probalby this is cause but is not good for the battery
g sync missing (people are complaning , before the updated bios it was there )
https://www8.hp.com/pt/pt/mpc/laptops/product-detail.html?oid=27103277#!tab=specs
http://www8.hp.com/h20195/v2/GetPDF.aspx/c06231422.pdf
https://www.youtube.com/watch?v=VlMCrR-3euk
what do i need to do ?
also i only can get 2h,20 min of battery life , its brand new
cpu and gpu are hiting 40 dgues doing nothing
also ..
i dont know what happened . windows update and when says to restart he restart and automaticlky the computer stars to update bios and it was a newer version but note the full newer version so i call hp for problems of hiting (they say its normal but i dont think so ) laptop is fully updated but missing g sync and the computer is killing my battert rapadly
there are people that after updating the bios g sync disaper
04-20-2019 08:18 AM
Hi! @Rika29,
Thanks for the update again.
The notebook does not support G-sync. Only the models with the GTX 1060 or 1070 support G-Sync. Even if your screen is 144Mhz.
Also, to improve battery performance try updating BIOS and graphics drivers on the PC to the latest version.
Update the BIOS using this link. Click Here
Also, update the graphics driver using this link. Click Here
Lastly, try calibrating the battery.
Refer this article to know more information about calibrating the battery. Click Here
Hope this helps!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
04-20-2019 09:19 AM
Hi! @Rika29,
I understand your concern and thanks for correcting me here. I did check the specification again from the NVIDIA website directly and it supports the G-sync feature.
Refer the NVIDIA specification page for more information. Click Here
To enable the G-sync feature try the steps recommended below.
- Right click on your desktop.
- Select NVIDIA Control Panel.
- Expand the display item in the sidebar.
- Click on set up G-Sync.
- Check the box next to enable G-Sync.
- Below this choose whether you want G-Sync enabled for only full screen or full screen and windowed modes.
Take Care! 🙂
A4Apollo
I am an HP Employee