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Level 2
19 16 1 2
Message 1 of 23
300
Flag Post

Solved!

Re: USBS W/ 1 exception not working after switching from windows 7 64 to windows 7 32 to run old pro

HP Recommended

graphics very slow....  any thoughts on win 7 32bit driver? vga and i've done online auto search update but no luck. graphics sometimes locks up if i"m browsing net

22 REPLIES 22
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Level 20
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Message 2 of 23
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Hi:

 

See if this works...

 

First, create a system restore point so that you can roll back to the current graphics driver you have installed, just in case the updated driver does not work to your expectations.

 

https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point

 

Next, download and save the W7 32 bit graphics driver ZIP file for the Intel HD 4000 graphics adapter from the link below.

 

That would be the last one down on the left side of the page.

 

https://downloadcenter.intel.com/download/29802/Intel-Graphics-Driver-for-Windows-15-33-?product=814...

 

Unzip the graphics driver file to its folder. Do not do anything with the files in the folder.

 

To unzip the file, right click on the graphics driver zip file you downloaded, and select Extract All.

Go to the device manager, click to expand the Display Adapters device manager category

 

Click on the Standard VGA graphics adapter listed there.

Click on the driver tab. Click on Update Driver.

Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.

Click on Have Disk, and browse to the unzipped graphics driver folder>Graphics>igdlh (setup information file), click Next, and the driver should install.

Be patient, as it can take a few minutes for the driver to completely install.

When the installation is finished, restart the PC.

 

 

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Author
Level 2
19 16 1 2
Message 3 of 23
Flag Post
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Thanks yet again...  I had to "install anyway" after wasn't verified. hopefully it'll be better! 

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Level 20
Level 20
123,117 113,298 18,243 27,843
Message 4 of 23
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You're very welcome.

 

It should work just fine, and if you installed the chipset installation utility from your notebook's support page, you should now be able to adjust the screen brightness and put the PC in sleep mode now that the graphics driver is installed.

 

You need both for those things to happen.

 

Also graphics acceleration should now be enabled.

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Author
Level 2
19 16 1 2
Message 5 of 23
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HP Recommended

yes, the switches indeed do work! I needed the chipset prior to the usb troubles I think fixed them. thanks again!!!

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Level 20
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Message 6 of 23
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Anytime.

 

Glad to have been of assistance.

 

If there are any devices remaining in the device manager with little ! marks next to them, those still need drivers.

 

Let me know what they are, and I will post the links to the drivers you need for those devices.

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Level 2
19 16 1 2
Message 7 of 23
Flag Post
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there are...  

pci device

pcisimplecommunications controller

and 4 unknown devices - 6 total

 

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19 16 1 2
Message 8 of 23
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suspect - biometric log in..  sdcard reader..  not sure what others would be, the important things are all working

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Level 20
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Message 9 of 23
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Hi:

 

The PCI simple comms controller needs this driver.

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56945.exe

 

The PCI device needs this driver...

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56956.exe

 

One of the unknown devices probably needs this driver...

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56950.exe

 

After you install these drivers, please post the hardware ID's for the remaining devices that need drivers, so I can figure out what drivers they need.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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19 16 1 2
Message 10 of 23
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driver links hit forbidden / no access page....  I'll go get the id device figured out

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