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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Screen brightness change fn keys not working
Create an account on the HP Community to personalize your profile and ask a question
06-25-2018 12:32 PM
02-21-2019 03:36 AM
It is so frustrating that you guys have the link for that hotkey support driver right here, but it only leads to this messed up download search site where I have no chance in finding that driver. It's also not listed with the drivers for the EliteBook850G3. HP Support, could you please help and update that link to the right location?
02-21-2019 03:49 AM
OK, found it in that post:
So you can download the driver here:
https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85458.exe
Sad thing is, the mute button doesn't work anymore (and it did before the re-install of the machine).
08-13-2019 04:44 PM - edited 08-13-2019 04:53 PM
And how does one "Simply change the keyboard driver to "Standard PS/2 keyboard", pray tell?
I just went to Control Panel/Device Driver/Keyboard/Update Driver......and received the message that the Standard PS/2 Driver was "already installed".......and yet....my fn 9 and 10 key presses do nothing.
Ultrabook i5, Winver 1903
Thanks for the tiniest bit of technical assistance!
St. Catharines, ON, CANADA
08-14-2019 12:20 AM
If you already have the standard PS/2 keyboard driver then i suggest you try installing the latest HP Hotkey Support from https://support.hp.com/us-en/drivers/
An alternative would be to install "HP Support Assistant" which would scan your computer and install necessary software and patches. (https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html)
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