02-02-2017 08:15 PM - edited 02-02-2017 08:19 PM
I would like to eliminate my HP Envy-23 d044 Touchsmart capability, I know how to disable it in Device Manager, but i would prefer something more permanent.
My first question: is it possible to disconnect one of the TouchScreens, Digitizer Board ribbion cables, and still have LCD video function?
My second question is: if so, where is the Board located in the PC housing?
The HP part number is as follows: (P/N:687534-001)
Thanks for everyone help!
Solved! Go to Solution.
02-03-2017 11:43 AM
Thanks for the post.
I understand that you are looking to disable the touchscreen by disconnecting the cable for the digitizer. I would like to provide my suggestions.
Kudos to you for having the courage to open the computer and wanting to disconnect the digitizer.
Found this service manual for your computer and as the digitizer or the screen is not a customer replaceable part. The method is not mentioned in the manual.
Personally, I would not recommend you to disconnect the digitizer.
Hope this helped.
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Disclaimer: HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance. You can change the configuration at your own risk.
I am an HP Employee
02-05-2017 07:42 PM
Thanks for the input and the Manual, they both were very helpful. I have taken your advice and not disconnected the ribbon cable, but there has to be a way to permenently disconnect or disable the touchscreen function.
Going to do some more research. Back to the drawing board.
If you discover any new idea, procedure or Service Manual, PLEASE let me know.
Thanks again Chimmney...
02-06-2017 06:00 AM
Thanks for the reply and will let you know when I find a manual which would have the procedure to disconnect the cable or if there is any other method to permanently disable the touchscreen will let you know.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!
I am an HP Employee