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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎02-14-2019 05:44 AM - last edited on ‎02-14-2019 08:33 AM by Retired

HP Recommended
Product: HP ENVY 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

hi dear

procact model : HP ENVY 15 Notebook PC

 PR NO : L5Z87EA#ABV

PR Serial : [edited]

i want upgerad my laptop lcd, bu my device resolution is 1360x768 ,now i need 4K resolution or UHD 3840×2160 pixel, cen i change my device lcd and update it???? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-16-2019 11:10 AM

HP Recommended

@smrp1980
Thank you for posting on the HP Support Community.


I see you need help in upgrading the Display, onHP ENVY Notebook - 15-k211ne. Don't worry as I have a few suggestions which should help you.

 

After reading your post, I did go through the Maintenance and Service Guide of your product and found that the maximum display can be upgraded up to Full HD display panel. 

 

 

Hope this helps! Keep me posted for further assistance.
Please click“Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎02-16-2019 11:10 AM

HP Recommended

@smrp1980
Thank you for posting on the HP Support Community.


I see you need help in upgrading the Display, onHP ENVY Notebook - 15-k211ne. Don't worry as I have a few suggestions which should help you.

 

After reading your post, I did go through the Maintenance and Service Guide of your product and found that the maximum display can be upgraded up to Full HD display panel. 

 

 

Hope this helps! Keep me posted for further assistance.
Please click“Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎02-20-2019 11:21 PM

HP Recommended

thanks dear

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‎02-25-2019 07:51 AM

HP Recommended

@smrp1980

Thank you for posting back. 


Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

 

Have a great day!

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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