• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎02-19-2020 06:54 AM - edited ‎02-22-2020 06:21 AM

HP Recommended
Product: pavilion dv6700
Operating System: Microsoft Windows Vista

Help me with my Webcam it doesnt work no matter what I do it isn't with the lens or anything

Spoiler
PLEASE DO NOT GIVE ME ANY SOLUTION THAT HAS TO DO WITH DEVICE MANAGER
5 REPLIES 5

‎02-19-2020 08:06 AM

HP Recommended

Wipe it with your thumb and then press your thumb in and it will work

Was this reply helpful? Yes No

‎02-19-2020 09:24 AM

HP Recommended

Hi sorry for the late reply but I tried to wipe the webcam and pressed it in and it didn't work, Be a bit more specific so I could understand better, Thank you

Was this reply helpful? Yes No

‎02-19-2020 09:32 AM

HP Recommended

Hello,

please know that I'm not technical. My built in web cam didn't work. I tried all the new drivers and uninstalling . Now when it doesn't work I press my thumb on the white light and put pressure and wipe from right to left. And it works . I can now use Skype and Webex . Hope that this works for you 

Was this reply helpful? Yes No

‎02-19-2020 09:38 AM

HP Recommended

Hi, Thank you for replying but it didn't work, I use the camera app in windows 8.1 and it doesn't work, Please do not assume I give up, I will still try in webcam test websites and youcam by cyberlink, You will be notified if I tried all of those and they didn't work.

Was this reply helpful? Yes No

‎02-19-2020 09:53 AM

HP Recommended

I found this in a website:

Screenshot_2020-02-19 Webcam Test.png

Please tell me why it says a program is using it, here is an image of my task list:

Screenshot_1.pngScreenshot_2.png

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.