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1 REPLY 1
11-06-2025 01:12 PM
Hi @1234162,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I hear your frustration when a printer refuses to print; it can feel like hitting a wall, especially when you need something urgently. Let’s get this sorted step by step.
Common Reasons Why HP Printers Won’t Print
- Connection Issues
- Check if your printer is powered on and connected to Wi-Fi or USB.
- If using Wi-Fi, ensure the printer and computer are on the same network.
- Printer Status
- On your computer, go to Settings → Devices → Printers & Scanners and confirm your HP printer is set as Default.
- Make sure it’s not in Offline or Paused mode.
- Clear Print Queue
- Sometimes, stuck jobs block new prints.
- Open Print Queue, cancel all jobs, and try again.
- Update Drivers & Firmware
- Outdated drivers can cause printing failures.
- Download the latest drivers from HP:
👉 Official HP® Support
- Run HP App
- This free HP tool automatically detects and fixes printing issues.
👉 HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site
- This free HP tool automatically detects and fixes printing issues.
If You’re Using the HP App
- Open HP app → Check printer status.
- If it shows Not Connected, reconnect using the app’s Add Printer option.
I hope this helps.
Take care and have an amazing day!
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
VikramTheGreat
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