Loss of Wifi connectivity

[DonI2203]

Drat!   Wifi had droppped when I logged on to reply to yr mail. 

The only way I could get it up was a disable/enable in the Control Panel>Device manger>Network Adapters>AC 7265.

Event entries at that time were

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Intel(R) Dual Band Wireless-AC 7265 : Has encountered an internal error and has failed. (numerous entries)

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The network interface "Intel(R) Dual Band Wireless-AC 7265" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets.
Reason: The network driver requested that it be reset.
This network interface has reset 37 time(s) since it was last initialized.

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WLAN Extensibility Module has stopped.

Module Path: C:\WINDOWS\System32\IWMSSvc.dll

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Question - if I do a system restore will it modify driver for this network device?

Otherwise I can roll back driver version from current 19.51.0.4  prev.  19.40...

/DonI2203

[A4Apollo]

@DonI2203, Thanks for your quick response and time.

Kudos to you for trying out the steps.

Performing system restore will not modify the drivers however if there was an update which caused the laptop to malfunction. It will be reverted back.

As you mentioned you would like to roll back driver version from 19.51.0.4 to 19.40.

You can roll back the driver using the recovery manager. Uninstall the drivers from device manager and install the drivers from recovery manager.

If you don't have the recovery partition on your PC. Please contact HP support and order a set of recovery discs.

Link to contact HP.

Take Care!

Have a great day ahead! 🙂

[DonI2203]

For 48Hm the system has been stable - no visible loss of wifi.  Reviewing the steps taken - the only real change is the upgrade of the nework adapter driver --BUT --- the problem persisted after that.  Also reticked the power control boxes associated with driver.

Lets put this on back burner -if all well in a few days I'll contact to to close the case.

One final question.... many times I see this event log time-associated with the onset of the problem.  I would like to understand how to perform the op. decribed in the finals sentence as I see no such tool in Component Services .

.................

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
 and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

[Jeet_singh]

Hi @DonI2203,

Thank you for the replying,

Please take your time and get back to me with the results,

I'll be awaiting your response and would be glad to help.

Feel free to post your query for any other assistance as well,

I would like to know what do you want to do here? Please respond to this post with the details for further assistance.

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[DonI2203]

If there is no re-occurance of the loss of conectivity in 24H I will advise you & the case can be closed,

The only action I re

[DonI2203]

...sorry for the incompete reply    I will advise you in 1 day on status.

I request you answer my question ref the wifi-loss associated event log entries  as described in previous mail.

Thanks  DonI2203

[Jeet_singh]

Hi @DonI2203,

Thank you for replying,

I appreciate your time and efforts,

I just want to check if you are using OEM version of Windows or Windows Server. Could you reply back with the details for further assistance?

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[DonI2203]

Thanks for the reply...I use Windows 10 Home edition (preinstalled on my Pavilion). 

The wifi problem has not reoccured but I continue to see these mysterious events in the log...I attach a screen shot..

[Jeet_singh]

Hi @DonI2203,

Thank you for replying,

I appreciate your time and efforts,

I understand this is to do with System log event viewer, I would suggest you give us some more time to check if I can research on this and get back to you with more information.

I would suggest you give us 72 hours so that we can research on this and get back to with more information.

Thanks for your patience in the meantime. 

Cheers!

[DonI2203]

OK thanks for your continued help

DonI2203