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- Re: My laptop can't detect my wifi !

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09-10-2016 08:16 AM
Recently I changed my windows from win 8 to win 7 . I downloded" Network drivers" via net , and installed it on my laptop but to my surprise it detect other wifis but it cant detect my wifi. I should say when I go to" Network and sharing center " and then click on "Manage wireless networks", I find nothing.
I went to "Device manager" and extract "Network adapters" I find that "Ralink RT5390R 802.11bgn Wi-Fi Aadapter" is installed and when I rigt click on it and hit on "scan for hardware changes" I find that "Enternet Controller","PCI Device","PCI Simple Communication Controller","SM Bus Controller","Universal Serial Bus (USB) controller","Unkown device" aren't successfully installed.
Thanks before hand for your guide.
Solved! Go to Solution.
09-10-2016 08:37 AM
To better help you we would need the exact model number or product number of your laptop/desktop???
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108
REO
09-10-2016 09:17 AM
Lets start with these.
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61717.exe
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61719.exe
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61721.exe
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61723.exe
Reboot and let me know what you still need.
REO
09-12-2016 02:32 AM
Thanke you so much for your giude.I installed the links you had sent but still I cant connect to the net (my laptop cant detect my wifi!!!), and when I check Device manager There are "PCI Device" and "Unknown device" which aren't installed.
I would be very thankful if you can help me.
09-12-2016 12:30 PM
You may need those last drivers installed first.
With the Hardware ID's we can tell what devices and drivers you still need???
The ID will look like this.
PCI\VEN_8086&DEV_422C&CC_0280 or ACPI\VEN_SMO&DEV_8800
REO
09-13-2016 05:32 AM
http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61722.exe
http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61037.exe
Let me know if there are any unknown devices left.
REO