My wifi willl automatically disconnencted and while checking settings it shows no networks.

[ub6424]

Hello @Ask004 

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Access Point

(1) What wirless access point ( brand / model ) do you use ?

(2) wirless settings 2.4 and 5 Ghz ?

(3) Manuel or Auto Channel ?

(4) Channel Width
2.4 Ghz:   20 Mhz / 40 Mhz ?
5 Ghz:       20 / 40 / 80 / 160 Mhz ?

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(5) Start Windows <device manager>

- Double click <realtek wireless> device

(6) What are the current <advanced settings> ?

Kind regards

[Ask004]

1. Jio Modem

2. 5Ghz

3.Auto i think But set to 36

4. 5Ghz 80Mhz

Regards

[ub6424]

Hello @Ask004 

(1) <2.4G Wirless Mode>

Open the drop-down list and take a screenshot of all possible values

(2) Same for <5G Wireless Mode>

(3) Please report back

[Ask004]

sorry for the delay

[Ask004]

[ub6424]

Hello @Ask004 

(1) Disconnect wireless lan connection

(2) Change advanced settings

2.4G Wirless Mode

IEEE 802.11b
IEEE 802.11b/g
IEEE 802.11b/g/n
IEEE 802.11b/g/n/ax

5G Wireless Mode

IEEE 802.11a
IEEE 802.11a/n
IEEE 802.11a/n/ac
IEEE 802.11a/n/ac/ax

(3) Connect wireless lan and test connection

(4) Please report your results

[EmmanuelvBaraka]

My WiFi options on my HP ENVY x360 Laptop - 15m-ee0013dx disappear completely from the tray and setting.  Using USB tethering to access the internet on my PC. I do some gaming on there. Wifi option keeps disappearing randomly and this can be really frustrating. I cannot access the internet via wifi. 

[ub6424]

(1) Disconnect wireless lan connection

(2) Change advanced settings

2.4G Wirless Mode

IEEE 802.11b
IEEE 802.11b/g
> IEEE 802.11b/g/n
IEEE 802.11b/g/n/ax

5G Wireless Mode

IEEE 802.11a

IEEE 802.11a/n
> IEEE 802.11a/n/ac
IEEE 802.11a/n/ac/ax

(3) Connect wireless lan and test connection

(4) Please report your results

[Ask004]

 actually it gotten worse now somtimes wifi symbol is gone and no internet connection. and when i shut down i got stuck. i have to force shutdown then. i think network adapter has some problem. What do you think.

[ub6424]

Hello @Ask004 

Change again ...

(1) Disconnect wireless lan connection

(2) Change advanced settings

2.4G Wirless Mode

IEEE 802.11b
IEEE 802.11b/g

IEEE 802.11b/g/n
> IEEE 802.11b/g/n/ax

5G Wireless Mode

IEEE 802.11a

IEEE 802.11a/n
IEEE 802.11a/n/ac

> IEEE 802.11a/n/ac/ax

(3) Connect wireless lan and test connection

(4) Please report your results