• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Pavilion dv6 1140ew with Windows 7. Each drivers are up to date. The system was recently reinstalled so no viruses present.

 

And here is the problem. The computer will randomly turn off the wireless functions. The blue light on the Power Button Tab will turn Orange, as it was manually disabled. I can't enable it again for some time. Sometiems it requires a reboot to re-enable. I have not found any specific reason why it's happening. There is no pattern when it occurs. Sometimes during a movie, when the internet is not used at all. Sometimes during an online game, when it certeinly is. It takes from 10 minutes to 2 hours to re-enable itself.

 

Would appreciate any help, as it's very frustrating.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Schanez,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I understand that your wireless is being disabled and you would like to stop it from happening. I am providing you with an HP Support document:HP Notebook PCs - Solve Setup and Internet Connection Issues on a Wireless Network with Windows 7, which contains steps to help you resolve this issue. I would focus on the Disable wireless device power management options section which I have layed out below:


Most wireless devices can be configured to turn off power to reduce the power drain on the battery. This is usually not a problem when the notebook is connected to an AC power adapter. However, when operating on battery power, the adapter can be turned off to save power. To disable this power setting, do the following steps.

  1. Click Start, enter device into the search field, and then select Device Manager from the list.
  2. Double-click Network Adapters to expand the list, right-click on the wireless (WiFi) adapter in the list, and then select Properties .
  3. On the properties window for the adapter, select the Power Management tab, and then de-select the Allow the computer to turn off this device to save power option.

Close the Device Manager, restart the notebook PC, and attempt to reconnect to the wireless network.

 

Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

View solution in original post

2 REPLIES 2
HP Recommended

Hello Schanez,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I understand that your wireless is being disabled and you would like to stop it from happening. I am providing you with an HP Support document:HP Notebook PCs - Solve Setup and Internet Connection Issues on a Wireless Network with Windows 7, which contains steps to help you resolve this issue. I would focus on the Disable wireless device power management options section which I have layed out below:


Most wireless devices can be configured to turn off power to reduce the power drain on the battery. This is usually not a problem when the notebook is connected to an AC power adapter. However, when operating on battery power, the adapter can be turned off to save power. To disable this power setting, do the following steps.

  1. Click Start, enter device into the search field, and then select Device Manager from the list.
  2. Double-click Network Adapters to expand the list, right-click on the wireless (WiFi) adapter in the list, and then select Properties .
  3. On the properties window for the adapter, select the Power Management tab, and then de-select the Allow the computer to turn off this device to save power option.

Close the Device Manager, restart the notebook PC, and attempt to reconnect to the wireless network.

 

Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
HP Recommended

I am having the same problem i did what you posted and it still keeps turning off even after unchecking the power saving 

Any suggestions what to do now?

 

I'm Teresa I am running windows 7 and this is a Hp Pavilion dv76c95dx

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.