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‎01-17-2020 07:22 PM

HP Recommended
Product: HP 2000 Notebook
Operating System: Microsoft Windows 8.1 (64-bit)

Our HP2000 is connecting at super slow speeds to the internet via ethernet cable or wifi. All of our other computers and macs in the office connect to our broadband (either ethernet or wifi) at about 90mbps DOWN/ 88mbps UP.  On the HP2000 we are getting about 25mbps DOWN and 22mbps UP on Ethernet, and just a little slower on wifi (23/20). I have updated all drivers including Network adapter. It has to be something in the HP2000 since everything (including mobile phones) are all testing at the higher internet speeds. Any ideas how to fix?

2 REPLIES 2

‎01-17-2020 09:39 PM

HP Recommended

@jeffinps 

 

What is your HP 2000 Notebook ? For example HP 2000-2b09WM, its specs

 

      https://support.hp.com/au-en/document/c03499287

 

The above machine ONLY has slow network adapters, both wired and wireless

 

Network Card
10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity
802.11b/g/n WLAN

 

And you can't change them. USB adapters may help.

 

Regards.

BH
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‎01-20-2020 01:41 PM

HP Recommended

I have Model 2000-2d49WM

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