cancel
Showing results for 
Search instead for 
Did you mean: 
jeffinps
New member
2 1 0 0
Message 1 of 3
104
Flag Post
HP Recommended

Slow internet connection via ethernet or wifi

HP 2000 Notebook
Microsoft Windows 8.1 (64-bit)

Our HP2000 is connecting at super slow speeds to the internet via ethernet cable or wifi. All of our other computers and macs in the office connect to our broadband (either ethernet or wifi) at about 90mbps DOWN/ 88mbps UP.  On the HP2000 we are getting about 25mbps DOWN and 22mbps UP on Ethernet, and just a little slower on wifi (23/20). I have updated all drivers including Network adapter. It has to be something in the HP2000 since everything (including mobile phones) are all testing at the higher internet speeds. Any ideas how to fix?

2 REPLIES 2
Level 19
Level 19
80,566 80,460 10,008 21,567
Message 2 of 3
83
Flag Post
HP Recommended

Slow internet connection via ethernet or wifi

@jeffinps 

 

What is your HP 2000 Notebook ? For example HP 2000-2b09WM, its specs

 

      https://support.hp.com/au-en/document/c03499287

 

The above machine ONLY has slow network adapters, both wired and wireless

 

Network Card
10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity
802.11b/g/n WLAN

 

And you can't change them. USB adapters may help.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
jeffinps
New member
2 1 0 0
Message 3 of 3
42
Flag Post
HP Recommended

Slow internet connection via ethernet or wifi

I have Model 2000-2d49WM

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation