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Upgraded hard drive for DV9000 and not cannot connect to interenet

Microsoft Windows Vista

My father in law's HP PAV DV9000 had a hard drive failure and i recently installed a new SATA 500GB hard drive. I also did a clean install of windows vista Home Premium and replaced the battery. 

 

Everything booted fine and everything seems to be working except i cannot connect to the internet. First I tried to connect with wireless and the machine could not find any networks. There are tons available where I live. Then i tried to hardwire into my modem and that did not work. There was no response from the machine at all when i plugged in the ethernet cable. The WLAN light is orange. 

 

Is there an extra step I am missing to enable internet connected after replacing hard drive and doing clean install of Window vista? Is there some type of hardware that may need to be replaced for wireless to work?

 

thank you in advance for the help. 

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Upgraded hard drive for DV9000 and not cannot connect to interenet

Unless the Recovery media was used to reinstall Vista, there probably is a driver missing.  Look in "Device Manager" for components that need drivers installed.  Then download the needed drivers from the support page.

BTW: does this page describe the PC in question?

https://www.amazon.com/HP-Pavilion-DV9000-Notebook-Computer/dp/B00NNVLXCM

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Jaimetyler88 Tutor
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Upgraded hard drive for DV9000 and not cannot connect to interenet

Checking for errors in device manager was next on my list after some looking into other threads. thanks!

 

That seems to be the machine but i pulled a 250gb hard drive out of there when i replaced it. 

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Upgraded hard drive for DV9000 and not cannot connect to interenet

Hi, @Jaimetyler88 :

 

You probably do need to install some drivers to get some devices to work.

 

Please post the product number for your dv9000. 

 

The product number can be found on the same sticker as the serial number.

 

There are several hundred model dv9000's ranging from 9000 to 9999, but they all show dv9000 on the display bezel.

 

Depending on the model there are different chipset drivers.   The models with AMD processors need the chipset driver installed for the ethernet (wired network) to function.

 

Please post the hardware ID's for the devices in the device manager that need drivers.

 

Use this guide to find the hardware ID's...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

The wireless card will be labeled as a Network Controller when no driver is installed.

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  • Paul, thank you very much. Unfortunately i cannot retrive that model number until i get home this evening. I will post update this evening. 
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You're very welcome.

 

We'll help you this evening after you supply the requested information.

 

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product hp pav dv9700

 

dv9730us is what it says by the warranty info

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Upgraded hard drive for DV9000 and not cannot connect to interenet

HI;

 

Below is the link to the support and driver page for that model notebook.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv9700-entertainment-notebook-pc-series...

 

You do need to install the chipset driver to install the ethernet adapter.

 

This package provides the driver for the NVIDIA nForce AR Chipset in the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37730.exe

 

I looked up the parts list for that model, and it indicates that it has a Broadcom wireless card, so see if this driver works...

 

This package contains the Broadcom Wireless LAN Drivers that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp50501-51000/sp50744.exe

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Jaimetyler88 Tutor
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I have quite a few errors in the device manager.

 

Broadcom 802.11n Network Adapter

 

Base System Device

Base System Device

Base System Device

Coprocessor

Ethernet Controller

SM Bus Controller

Unknown device

Unknown device

 

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where do i put those links on the machine? i am not currently on the laptop in question because it cannot connect to the interenet. Do i just type it into the web browser?

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