-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- WIFI Slow But Only On One Device

Create an account on the HP Community to personalize your profile and ask a question
06-21-2022 03:58 PM - edited 06-21-2022 04:02 PM
Hello @NeonZ
(1) Download this driver:
RTL8812BU Software
https://www.realtek.com/en/component/zoo/category/rtl8812bu-software
(2) Install and try again ...
(3) If the driver fails, try this:
RTL8811CU Software
https://www.realtek.com/en/component/zoo/category/rtl8811cu-software
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much
06-22-2022 05:28 AM
Hello @NeonZ
ok, please install the realtek driver:
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much
06-22-2022 07:37 AM - edited 06-22-2022 07:46 AM
Hello @NeonZ
Please try this:
Update to Windows 8.1 from Windows 8
best regards
---
Dear Community Member, please click the [ YES ] button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply [ Accept as Solution ]
Do this on the post I wrote that helped solve it.
▶️Thank you very much ◀️
⌨️
06-22-2022 08:23 AM - edited 06-22-2022 08:53 AM
Hello @NeonZ
ok, so you have to look for another usb wifi that is compatible with windows 8.1.
Please try this:
https://www.amazon.com/Adapter-Wireless-Network-External-OS10-6-10-13/dp/B019SRBUNG
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-23-2022 09:42 AM
Hi, bought this https://www.amazon.co.uk/gp/product/B0088TKTY2/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&th=1
The instructions tell me to download driver from their website. searched for my product and this seems to be the one
https://www.tp-link.com/uk/support/download/tl-wn823n/v2/
The packaging or instructions don't say if it's V1,2 or 3 so tried all three and none of them would install. i click the .exe click the windows permission pop up and then nothing happens.
Again in the device manager it has the yellow triangle. searched for updates, nothing.
Could something be blocking me. i've downloaded and successfully installed Opera browser so it's not everything i tried to install.
Thanks for your help
06-23-2022 09:53 AM
Hello @NeonZ
(1) Please check your filesystem
https://www.online-tech-tips.com/windows-10/check-disk-and-system-files-in-windows-8-10/
(2) After Reboot and Check is done try again to install the driver.
(3) Please send a picture of your usb stick like this:
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️
06-23-2022 12:39 PM
I ran the Chkdsk and it found no errors.
runming the chkdsk from the command line. It’s been on 14% for 2 hours. How long should it take? I have a1TB hard drive.
is it possible to stop it and do it tomorrow? If so how. I need to get something of the laptop if possible.
Question | Author | Posted | |
---|---|---|---|
02-14-2017 08:32 AM | |||
04-23-2020 07:22 PM | |||
12-13-2023 07:24 AM | |||
08-22-2021 07:56 PM | |||
09-24-2017 11:32 AM |