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HP Recommended

Hello @NeonZ 

 

ok, switch off your computer, no problem ! Press and hold the power button until the computer shutdown.

 

That is very strange that it takes so long. The hard disk should be checked !

HP Diagnostic drive test for S.M.A.R.T. errors !

 

1. Restart the computer.

 2. As the computer boots, press the ESC key when the HP Splash Screen appears.

 3. When the Startup menu appears, press F2 to enter System Diagnostics.

  • System Information: Shows information such as hardware installed and BIOS version.
  • Start-up Test: A quick, high level test of the system.
  • Run-In Test: A stress test to verify stability of system components.
  • Hard Disk Test: Test the hard drive for problems. First it will run a quick test and then a SMART test. This test will take approximately two hours to finish. ( not at this moment, first do the QUICK test ! )

 

best regards

---

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HP Recommended

Hopefully I’ve done this right.

 

Clicked System tests > System quick test

 

All passed

 

I had a problem when restarting. It starts running the cChkdsk “Diagnosing your pc”

 

I press any key a Light blue page with “Automatic Repair” appears with Options

 

“restart” or “Advanced options”

 

restart and it just does the same. Advanced options has start windows, restart, 

 

I've managed to get to windows and log in but i'm unsure if it will just start loading Chkdsk again on restart. how can i check it's off?

 

The adapter

aaaa.JPG

HP Recommended

Hello @NeonZ 

 

> i'm unsure if it will just start loading Chkdsk again on restart. how can i check it's off?

Press any key to skip the check.

 

You will have to do the full chkdsk !

 

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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             ⌨️

 

 

HP Recommended

How long will the full chkdsk take.

 

just to make sure. you want me to run the chkdsk from the command line

 

Set the command up again?

HP Recommended

Hello @NeonZ 

 

Execute the full command again and let the check run overnight...

 

best regards

---

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HP Recommended

Done the scan. no problems with it. 

 

Hope i've done this right. i just copied the two sections from the event viewer.

 

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 24/06/2022 21:30:46
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: 
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
522496 file records processed.
File verification completed.
33304 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
669248 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.

Stage 3: Examining security descriptors ...
Cleaning up 33 unused index entries from index $SII of file 0x9.
Cleaning up 33 unused index entries from index $SDH of file 0x9.
Cleaning up 33 unused security descriptors.
Security descriptor verification completed.
73377 data files processed.
CHKDSK is verifying Usn Journal...
12924304 USN bytes processed.
Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...
522480 files processed.
File data verification completed.

Stage 5: Looking for bad, free clusters ...
25132266 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.
No further action is required.

951425023 KB total disk space.
849989200 KB in 381572 files.
269016 KB in 73378 indexes.
0 KB in bad sectors.
637739 KB in use by the system.
65536 KB occupied by the log file.
100529068 KB available on disk.

4096 bytes in each allocation unit.
237856255 total allocation units on disk.
25132267 allocation units available on disk.

Internal Info:
00 f9 07 00 2f f1 06 00 82 2d 0d 00 00 00 00 00 ..../....-......
4a 08 00 00 8c 00 00 00 00 00 00 00 00 00 00 00 J...............

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2022-06-24T20:30:46.000000000Z" />
<EventRecordID>946959</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer></Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
522496 file records processed.
File verification completed.
33304 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
669248 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.

Stage 3: Examining security descriptors ...
Cleaning up 33 unused index entries from index $SII of file 0x9.
Cleaning up 33 unused index entries from index $SDH of file 0x9.
Cleaning up 33 unused security descriptors.
Security descriptor verification completed.
73377 data files processed.
CHKDSK is verifying Usn Journal...
12924304 USN bytes processed.
Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...
522480 files processed.
File data verification completed.

Stage 5: Looking for bad, free clusters ...
25132266 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.
No further action is required.

951425023 KB total disk space.
849989200 KB in 381572 files.
269016 KB in 73378 indexes.
0 KB in bad sectors.
637739 KB in use by the system.
65536 KB occupied by the log file.
100529068 KB available on disk.

4096 bytes in each allocation unit.
237856255 total allocation units on disk.
25132267 allocation units available on disk.

Internal Info:
00 f9 07 00 2f f1 06 00 82 2d 0d 00 00 00 00 00 ..../....-......
4a 08 00 00 8c 00 00 00 00 00 00 00 00 00 00 00 J...............

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

 

 

 

Checking file system on C: The type of the file system is NTFS. Volume label is Windows. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... 522496 file records processed. File verification completed. 33304 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 669248 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. Stage 3: Examining security descriptors ... Cleaning up 33 unused index entries from index $SII of file 0x9. Cleaning up 33 unused index entries from index $SDH of file 0x9. Cleaning up 33 unused security descriptors. Security descriptor verification completed. 73377 data files processed. CHKDSK is verifying Usn Journal... 12924304 USN bytes processed. Usn Journal verification completed. Stage 4: Looking for bad clusters in user file data ... 522480 files processed. File data verification completed. Stage 5: Looking for bad, free clusters ... 25132266 free clusters processed. Free space verification is complete. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. CHKDSK discovered free space marked as allocated in the volume bitmap. Windows has made corrections to the file system. No further action is required. 951425023 KB total disk space. 849989200 KB in 381572 files. 269016 KB in 73378 indexes. 0 KB in bad sectors. 637739 KB in use by the system. 65536 KB occupied by the log file. 100529068 KB available on disk. 4096 bytes in each allocation unit. 237856255 total allocation units on disk. 25132267 allocation units available on disk. Internal Info: 00 f9 07 00 2f f1 06 00 82 2d 0d 00 00 00 00 00 ..../....-...... 4a 08 00 00 8c 00 00 00 00 00 00 00 00 00 00 00 J............... Windows has finished checking your disk. Please wait while your computer restarts.

 

 

 

HP Recommended

Hello @NeonZ 

 

Open cmd.exe as administrator and execute:

sfc  /scannow

 

( After that reboot computer )

 

Open cmd.exe as administrator and execute:

msdt.exe /id WindowsUpdateDiagnostic

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

 

( After that reboot computer )

 

Then try to install the wifi driver again...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

 

HP Recommended

I'm not sure how to attach the log from scannow. i tried C&P the whole thing but the board wouldn't let me post it.

 

Am i supposed to include all this

 

ccc.JPG 

 

i only did the top line. should the 3 lines appear?

 

qqq.JPG

 

a windows window opened searched and this was the result

 

11.JPG

HP Recommended

Hello @NeonZ 

 

that's good, you can close the windows update dialog.

Proceed with the Dism commands I told you...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

 

 

HP Recommended

Do i just C&P

 

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /RestoreHealth

 

straight after C:\Windows\system32

 

I tried and just got

asss.JPG

 

 

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