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HP Recommended
15-f010wm notebook
Microsoft Windows 10 (32-bit)

I upload windows 10 on this notebook, and all of a sudden wifi disappeared. After that I got a fan error code and replaced the fan. Now I only have ethernet. Is there something I did to the hardware when putting the laptop back together OR has windows 10 removed it and it needs to be put back. Under device manager I only have ethernet, no wifi adapter listed.

Can someone help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @vic4455,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the WiFi connection. I will be glad to help you.

 

I would double check all the connection inside the computer.

 

Here is a link to download the latest drivers for Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

 

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hi @vic4455,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the WiFi connection. I will be glad to help you.

 

I would double check all the connection inside the computer.

 

Here is a link to download the latest drivers for Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

 

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
HP Recommended

Thanks....I had pulled that motherboard out three times, but had ignored the wifi chip. It got caught easily under the board and did not cause a bind or anything that gave it attention to a problem...oops

I identified it with the wifi symbol underneath on the casing, that helped because before I believed it was part of the harddrive setup.

once I removed the hold down screw I realized what I had missed.

Also I did need the driver, once I fixed my mistake I then downloaded the driver and "Voila" wireless lan again.

Thanks for the "double check" ; )

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