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- HP Community
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- Notebook Wireless and Networking
- Re: Wireless button not working

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04-11-2013 03:30 PM - edited 04-11-2013 03:31 PM
Hello again Yawallabob.
The application most certainly is supported by Windows 7. I currently have it installed on my ProBook. Here is a link.
However, that error is what is called a "Fatal Error" and is normally a problem within Windows. I believe this one is easily solvable however. Try the following.
- Click Start, type %TEMP%, and press Enter. This loads your TEMP folder.
- Delete everything in this folder (that it will allow you).
- Close the TEMP folder.
- Click Start, go to "All Programs," and "Accessories."
- Right click on "Command Prompt" and select "Run as Administrator."
- Type the command "Msiexec /unregister" without quotations and press Enter.
- Then type the command "Msiexec /reregister" without quotations and press Enter.
- Reboot your computer and try the installation again.
- Post the result.
If you go to your Device Manager and expand all of the sections do you have any "Unknown" or "Other" devices listed? Is anything listed in the "Network Adapters" section other than your Ethernet card? From everything you're saying it does sound like the card itself has failed.
Let me know the result and have a great evening.
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Click the "Accept as Solution" button if I resolve your issue.
04-12-2013 04:44 AM
Yep did all that the sp45222 actually loaded without any errors this time I think it was a different download the one I got.
I still did everything you said though and reran the sp45222 file again as repair.
Went into Programfiles(x86) and Wireless Assistant is there tried running it as administrator, couldnt get anything to run.
The only other thing in Network Adaptors is a Realtek PCIe GBE Family controller below the
Intel R wireless wifi link
04-12-2013 10:13 AM
Hello again Yawallabob.
I agree with your original hypothesis that this is a hardware problem. Normally the device isn't detected when a piece of hardware fails. However, the problem has continued to occur after verifying the connection, updating the BIOS, uninstalling/reinstalling the drivers, and even occurs on two different operating systems. I think the next step is going to be replacing the card.
If your notebook is in warranty (you can check here) I suggest you contact HP Support. You should also contact HP Support if you don't want to swap the part yourself. However, this is a very simple repair. The number for US/Canadian customers is 1-800-474-6836. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
If you'd like to replace the part yourself I have some information for you. Here is a link to your notebook's Maintenance and Service Guide. It will be helpful for disassembling the notebook and replacing the part. You can order the part through your notebook's HP Parts Surfer page.
If you have any questions please don't hesitate to ask. Have a wonderful day and a great weekend!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
05-25-2013 10:22 PM
I have the same problem. It happend after HP support center updated some drivers.
I am seeing a yellow exclamation mark on the WLAN adapter driver in the Device Manager. I tried a lot of things but firgured out this;
Windows is rejecting the Driver Signature and therefor it is not allowed to do its work. You need to disable Driver Signature Enforcement to make it work.
Restart your computer and press f8 during startup and from the displayed options select "Disable Driver Signature Enforcement"
When the desktop appears you should have the driver fully functional.
Now you'll have to do it everytime your computer starts. This is only a temporary solution to the problem. I'm working on how to permanently solve it.
06-02-2013 01:24 AM
06-02-2013 05:26 AM
dude listen to me know 🙂
i had same problem but fixed it very easly 😉
go to Control Panel\Network and Internet\Network Connections and "right click" on "Wireless Network Connection" select Diagnos it will apply wifi 😉
08-13-2013 01:14 PM
these are the steps that solved my problem
1- go to device manager
2- go to network adapters there you see wifi adapter
3- right click on that icon and open properties
4- go to advanced option
5- there you wil see RADIO ON/OFF click on that icon and parallel to this there is option of enable and disable.... enable it nd clik OK
problem solved 🙂
with Hp pavilion windows 8 🙂