07-02-2016 10:09 AM
hi can anyone help me please
my laptop is only seeing 2g wifi to connect too but im sure it should be seeing 5g aswell
i have been upgraded to windows 10 ages ago but even when i bought it it has only seen 2g
all my other pc phones tv etc all see both 2g and 5g can anyone help me please
thankyou so much
Solved! Go to Solution.
07-02-2016 10:22 AM
Most HP consumer notebooks do not come with dual band wireless network adapters.
The easiest way to check if your notebook has a single band or dual band wireless N card is this:
Go to the device manager and click to expand the Network Adapters device category.
There you will see the names and model numbers of the ethernet and wireless adapters.
If the suffix of the model of your notebook's wireless network adapter ends in b/g/n, it is only a single band (2.4 Ghz) card.
If it ends in a/b/g/n or a/g/n, then it is a dual band (2.4/5.0 HGz) wireless card.