Brand new Pavilion dv7, HP TrueVision HD webcam not detected

[arenbecker]

What Bassam said worked for me as well.  At first I couldn't see what he was talking about and then we pulled the levels apart a little bit more.  We had to use a screwdriver to push up on the white part.... but it worked and nothing else did!

[Gonzalezleon]

Hey, I had the same problem and i did a factory reset and nothing was working! not even tech support knew what to do.

But i found this video on youtube, i tried it, and it worked! my camera finally works.

http://www.youtube.com/watch?v=RKGz4lvYnhc

seriously, if you have a pavilion dv7, this is the solution. The chip is just a little loose and you have to push it into place. Im not a very computer savvy person but if i can do it, you can to. try it!

[chelseabelle18]

After hours and hours of me googling and researching how to fix this exact problem this was the most helpful! I went through so many processes to figure out what was wrong and it was as easy and flip the top of the screen open and plug it back in! Thank you sooo much!

[MichaelMcCarthy]

My computer was fixed by a computer dealer

and they had to reload windows 7 & they never put my webcam software & Drive back inn

its a pavilion HD truevision

[anthony82]

Hello MichaelMcCarthy,

You need your web cam driver.

Please post your product and model number.

You can find this information by holding the FN key and pressing the ESC key.

I’ll see if I can find the link to your driver download.

Have a good day.

[NotSoSlimGIE]

i have the same problem too. my laptop is an hp pavilion g6. im not able to use and take pictures with it. when i click on all programs, it doesnt show. but im able to use it when i skype with the help of youcam. but im also having problems with the software, it always says that it is not compatible with my drive. what do i do?

[npw05001]

Hello NotSoSlimGIE

I see that you are having problems with the webcam on your HP computer. I would like to help with this issue but I need some information.

Can you provide the full model and product number of the computer? Here is a link that shows how to find that information.

How long have you been having an issue with the webcam?

[chojnacki]

j'ai besoin  installer camera   " hp TrueVision HD"    je n'ai pas reinstaller" pavilion dv7  " pour camera  .  

[mithi]

i am havin same problem related with my web cam and microphone , it is not getting switch on. i have checked all the possiblities . but still  problem exist.

i have purchaced my laptop last year.

pavilion dv7-6c95dx

[AttackofZaq]

Hello mithi.  I understand you're having some trouble with your internal webcam and microphone.

Try the suggestions in this thread and let me know the results.

Have a great day!