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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-18-2015 02:18 PM

HP Recommended
Product: ENVY J141NA
Operating System: Windows 8.1

Hi I am wondering if there is any way to clear the system log in the bios on this notebook as I cannot see any option the clear it ?

 

Regards

5 REPLIES 5

‎01-19-2015 07:18 PM - last edited on ‎03-14-2017 01:12 PM by HP Administrator

HP Recommended

@wub901 ,

 

Hello and thank you for posting on the HP support forums.  So that I can better assist you please check out this link.

 

Advice for asking the "Very Best Question"

 

When you post back could you please give me an example of what you are referring too.

 

Are you trying to get rid of your internet history?

 

The BIOS is just a set of instructions for basic input output operations.  It does not store or keep track of files, locations or history of any kind.

 

The only thing I can think of you are meaning is from this link.

 

Viewing BIOS Event Logs

 

Now some BIOS have a tab that will let you go in and clear this log but if there is no tab then there is no option.  

 

What would you need to clear the log for?

 

If you are having hard ware issues or bios issues and only if you are having issue then you can refresh or flash your bios.

 

Here are a couple links  for you to check out.

 

Restoring the BIOS

 

Updating the BIOS

 

Thank you again for posting.  I hope to hear back from you soon.

 

Have a great day.

 

 


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


D5GR
I work on behalf of HP
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‎01-20-2015 12:33 AM

HP Recommended
Yes it's the bios even log u would like to clear it please.
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‎01-20-2015 11:58 AM

HP Recommended

@wub901 ,

 

Hello and thank you for posting back.  Unfortunately we can not clear the log for you and if your BIOS does not have a tab with a selection to clear the log then you can not clear it either.

 

Thank you for posting and have a great day.


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


D5GR
I work on behalf of HP
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‎09-03-2016 10:23 AM

HP Recommended

HP Support answers are next to worthless...

I found it'll clear the log if you do a BIOS update.  The only problem is that it may not let you flash the newest BIOS update if it's currently installed.

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‎06-11-2018 09:13 AM

HP Recommended

@xephael

 

Dude ,

 

I totally agree with u .

Spending time here waiting for a apt - solution is like never ending .They just never give you a proper solution .

 

I never hoped that HP Service would be so worse .

Have A Nice Day

Regards

Febin Koshy Philip
Febkosq8
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