Finger Print reader not working

[amin0181]

2  day 

[npw05001]

Have you tried a restore point? If not try to restore to a point when the fingerprint reader was working correctly.

Here is a link explaining how to use system restore. Select "Restore Windows to a previous point" and follow the instructions.

[amin0181]

no but i reboot my pc for install and whan turn on my pc i move my finger  to finger reade and dont work
i can't  remember the name of program 

[npw05001]

Just to make sure I understand you, your tried to use a restore point but when you tried to log in after the restart it wouldn't let you?

[amin0181]

yeah 

[npw05001]

Does it give the option to use your finger or do you have to type in the password?

[amin0181]

yes
if i move my finger on finger scaner open my lat op
when i saw dosent  work
swich user and type password
and come into laptop

[npw05001]

Try to uninstall and reinstall the drivers for the scanner again now that the restore has been done.

[amin0181]

ok
but i have no derive 😐
please give linke for download  derive

[amin0181]

if  i unistall  derive  
i can not inistall becaus  i haven't  derive file  for inistall 
please give all of the derive i need for install