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- HP Community
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- Re: Hp pavilion x360 wont turn on!

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08-07-2014 08:59 PM
08-07-2014 09:42 PM - edited 08-07-2014 09:53 PM
First I would like to ask does the light show up right beside where you charge it(orange when charging white when done charging)? So if we can see if its just a simple problem with your cable, and if it doesnt show a light tell me if the charger works on other laptops.
08-12-2014 01:10 PM
Please help me,
I bought my x360 model 11 -n000sl not even one month ago, the first time I used it was fine but now, the second time it doesn't turn on at all. the power button light is white.
thanks for your help!
luisa
08-14-2014
05:13 PM
- last edited on
03-07-2017
05:43 PM
by
OscarFuentes
Hello @lulupis , @Hashpea , and @charrisse ,
Welcome to the HP Forums!
I understand your notebooks will not turn on. Take a moment to go through these documents for support with a notebook that won't boot:
Computer Does Not Start and the LEDs Blink or the Computer Beeps.
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
Testing for Hardware Failures (Windows 7, Vista) or Testing for Hardware Failures (Windows 😎.
Let me know the results of these, or any blinking LED's.
Great-Deku-Tree
I work on behalf of HP
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12-08-2014 05:39 PM
The guide posted above about blinking lights will tell you the error code based on the number of times the light blinks. Typically a blinking caps lock light requires service and it;s best to contact phone support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Great-Deku-Tree
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
