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- HP Community
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- Notebooks Archive
- Missing Base System Device Driver

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03-19-2013 09:29 AM
Hello bigtacon. I understand you are having a problem with your Acer notebook.
A problem such as that could be a hardware problem (such as the hard drive) or a software issue (such as bad drivers). However, to properly diagnose the issue I suggest you visit Acer's Support Site. Here is a direct link to their site.
I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
03-20-2013 12:03 PM
I need help determining the drivers needed for the following Base System Device driver error:
Hardware IDs:
PCI\VEN_10C&DEV_3307&SUBSYS_3381103C&REV_05
PCI\VEN_10C&DEV_3307&SUBSYS_3381103C
PCI\VEN_10C&DEV_3307&CC_088000
PCI\VEN_10C&DEV_3307&CC_0880
My system is a HP Proliant DL320eGE
03-20-2013 04:06 PM
Hello natedub. I understand you're trying to locate some drivers.
What operating system are you running?
I tried looking up these Hardware IDs and did not get a single result (not even from Google). So, could you double check that they didn't somehow get copied wrongly?
Also, because this is a Proliant product you may want to post your question on the HP Business Boards (these boards are normally for consumer products). Here is a direct link.
Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
04-05-2013 01:55 PM
PCI\VEN_10DE&DEV_0543&SUBSYS_30CF103C&REV_A2
PCI\VEN_10DE&DEV_0543&SUBSYS_30CF103C
PCI\VEN_10DE&DEV_0543&CC_0B4000
PCI\VEN_10DE&DEV_0543&CC_0B40
any idea what drive i am missing in windows 8 (64 Bit).
04-08-2013 09:09 AM - edited 04-11-2013 09:21 AM
Hello ray_sanu. I understand you're trying to locate drivers for Windows 8.
The driver you are missing is for the "System Management Bus Controller." Unfortunately, NVIDIA has not produced drivers for this hardware to use on Windows 8. I suggest you try installing the Windows Vista drivers in Compatibility Mode.
Here is a link to the driver.
Here are the instructions for installing the driver in Compatibility Mode. The instructions are for Windows 7 drivers so just select "Windows Vista" instead of Windows 7.
Let me know the result. Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
05-11-2013 01:42 PM
i bought acer aspire 5750 core i5 laptop. now i recently change os .and now base system driver is missing.And laptop freezes for few seconds when watching videos.
PCI\VEN_14E4&DEV_16BE&SUBSYS_05041025&REV_10
PCI\VEN_14E4&DEV_16BE&SUBSYS_05041025
PCI\VEN_14E4&DEV_16BE&CC_088000
PCI\VEN_14E4&DEV_16BE&CC_0880
these are hardware ids.
Plz help me with freezing problem it is almost 2 months of this problem.
I check the RAM but it is ok
then i check ventillation of processor but it was clean.
Plz help me.
05-13-2013 02:22 PM - edited 05-13-2013 02:22 PM
Hello yasin3001. I understand you're trying to locate some drivers.
I suggest you try asking on the Acer Community. Here is a link.
Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
05-21-2013 10:27 AM
I am having the Base System Device Driver problem after installing Windows 8 on my HP Pavillion dv6000 laptop.
The Device Driver Details for the first Base System Device error - Properties - Details - Hardware Ids are:
1st Base System Device error:
PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C&REV_12
PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880
2nd Base System Device error:
PCI\VEN_1180&DEV_0843&SUBSYS_30CF103C&REV_12
PCI\VEN_1180&DEV_0843&SUBSYS_30CF103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880
3rd Base System Device error:
PCI\VEN_10DE&DEV_0543&SUBSYS_30CF103C&REV_A2
PCI\VEN_10DE&DEV_0543&SUBSYS_30CF103C
PCI\VEN_10DE&DEV_0543&CC_0B4000
PCI\VEN_1180&DEV_0543&CC_0B40
Can you tell me what drivers I need to download and where to get them?
Thanks!
05-23-2013 10:46 AM
Hello leishap,
You need drivers.
Go to HP.com and click the button that says scan now. It will scan your system for out of date and missing drivers and software.
Here is a link to the drivers; you’ll need your product number.
You can find your product number by holding down the FN key and pressing ESC
Let me know how everything goes.
Have a good day.
05-27-2013 06:37 AM
hi anthony82,
i unable to create new post as i just register, need help on my this issue also because my laptop HP Probook 4331s having the same problem.
PCI\VEN_197B&DEV_2393&SUBSYS_167E103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_167E103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880
I HAD INSTALL WINDOWS 8 PRO OTHER DRIVER ARE FIND JUST ON SYSTEM BASE GOT PROBLEM
