-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Re: No Audio on My Notebook (HP Pavilion G6 )

Create an account on the HP Community to personalize your profile and ask a question

09-04-2012 06:45 AM - edited 09-04-2012 09:23 AM
@DavidPK wrote:Hi,
First, try a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery, plug in the AC Adapter and start the noteb
Regards,
DP-K
BIG thanks DP-K !
Had a similar problem to those mentioned on here regarding sound
It was probably self inflicted as i have a new g6-1325sa that i wanted to Dual Boot with XP and that was
quite a painful process i can tell you, locating the sata drivers to slipstream was a nightmare
Anyway i finally did it yesterday and was feeling very pleased until i realised there was now no sound
when i went into Win 7, XP i expected that to be the case and set about finding drivers for it
I thought i had found them and installed but no joy and that was when i realised 7 had gone belly up too
when i booted into it
The really weird thing is though, that if i plugged in external speakers BOTH had perfect sound.
Obviously this is no good for a laptop on the road, ok at home as i prefer to use external ones
Tried a few methods detailed on HP site & this thread with no luck until i saw your rather unlikely sounding
solution and BINGO it worked a treat....sound was restored to win 7 from laptop speakers
next i booted into XP and still no sound but the next time i booted intp win 7 it had gone from there too
although again it was there with external speakers, so booting into XP had affected the hard reinstall.
another weird thing here is that i do get system sounds through the speakers with XP
but only if the external speakers are connected, tried to play a CD then and nothing
Again i tried your method and booted into win 7 several times sound was fine but as soon as i
went into XP the problem resurfaced - sound through external speakers but not laptop ones.
Any suggestions would be gratefully received
09-04-2012 12:16 PM
Hi,
It might be worth resetting the bios defaults as follows.
Shut down the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Has this had any effect on the issue?
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-06-2013
03:35 AM
- last edited on
04-06-2013
09:14 AM
by
SedonaF
i got the same problem and here's my laptop details:
HP pavillion g6
product key: {Personal Information Removed}
Product no: X16-96086
i hope you could help me on this.
Thanks a lot HP support group!
04-06-2013 10:55 PM
@iolim677
Did you try a hard reset? Shut down the laptop.Remove battery and power cord. Press power button for 30 seconds. Reinstall power and start the laptop.
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
05-20-2013
11:12 AM
- last edited on
02-23-2017
06:42 PM
by
OscarFuentes
Hello mayor01,
I see that you are having problems with the sound on your HP computer. I would like to help with this issue but I need some information.
Can you provide the full model and product number of the computer? Here is a link that shows how to find that information.
How long have you been having the problem?
06-28-2013 06:07 AM
I have the same problem this is a new Machine on start up, I have no sound through the speakers, have it through the headphones both plug in and USB. I have tried a default reset (F10 on boot up etc.) I have tried the remove the battery and press the power button for 30 sec. I have tried making sure I have the latest drivers. I have tried the process of removing the driver totally, then reboot, reload and check the Administrative Tools/Services, but still have no sound through speakers.
My computer is a HP Pavilion G6-2148TX
Product No: C5H50PA#ABG
Running Windows 7 64 Home Premium Ver 6.1.7601 SP1 Build 7601
BIOS Config F.22-11/22/2012 (07761000002051100000620100)
Please advise if there is anything to do other than claim Warranty
06-30-2013 07:32 PM - edited 06-30-2013 07:41 PM
I have HP pavilion g6, there is no audio on my laptop 😞 it was working perfectly but last day go there was no sound, can u guys help me ? i already did hard reset
here is the key picture
07-24-2013 02:22 AM
Hi,
I also have no sound on my Laptop anymore.
I have a HP Pavilion g6. I bought it in the US and used it there for the last four months. It always worked fine.
Now I am back in Germany and am using it for the first time here and I don't have sound anymore.
When I try to run a test sound I get an error message. Should I download a new driver or something?
The model number is C2N50UA#ABA and it runs windows 8.
I would be happy for an advice.
Thanks,
Fabian
